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51

General enquiries

For all general enquiries please contact the College of Surgeons' office in Melbourne. Our reception team are available Monday to Friday 9.00am-5.00pm (AEST).

Telephone: +61 03 9249 1290
Email: [email protected]
Fax: +61 3 9249 1219

Royal Australasian College of Surgeons
250-290 Spring Street
East Melbourne VIC 3002 Australia

IT helpdesk

If you experience difficulty logging in to the College website please contact the IT helpdesk, who maintain a dedicated phone line for password resets and account information. Based at the Melbourne office, this phone is staffed during normal business hours, from 8am to 6pm (AEST). A voicemail service is set up to deal with inquiries outside of office hours.

Telephone: +61 3 9276 7417
Fax: +61 3 9249 1219
Email: [email protected]

CPD enquiries

Telephone: +61 3 9249 1282 (Monday to Friday 9.00 am to 5.00 pm AEST)

Email: [email protected]

MALT helpdesk

Telephone: +61 8 8219 0939
:[email protected]

Advertising

Media enquiries

Diana Blake
Acting Head of Marketing and Communications
Phone: +64 27 279 7488
Email: [email protected]

 

Feedback and complaints

If you have experienced unacceptable behaviour by a Fellow, Trainee or Specialist International Medical Graduate (SIMG) we value your feedback and will listen to your concerns.

If you would like to lodge a complaint, please complete the enquiries, concerns and complaints form.

If you would like to provide general feedback, please complete the compliments, feedback and suggestions form. Your valued feedback helps to continually improve our customer service.

If you would like to discuss your concerns, contact our Feedback and Complaints team on (Australia) 1800 892 491 or (Aotearoa New Zealand) on 0800 787 470 between 9.00am and 5.00pm (AEST) Monday to Friday or email us at [email protected]

We are committed to assessing and managing your concerns to ensure they are treated promptly and fairly. Each report is unique and is addressed individually on the information provided. We’re committed to offering excellence in our customer service and will do our best to respond in a timely manner. We will keep you informed during the stages of the process.

Further information

For further information about how we manage complaints, visit the website, contact us at [email protected] or contact our Feedback and Complaints team on (Australia) 1800 892 491 or (Aotearoa New Zealand) on 0800 787 470 between 9.00am and 5.00pm (AEST) Monday to Friday.

Website feedback

Your comments and suggestions are welcome. Please email us with your name and college affiliation if you would like assistance or advice about any aspect of the website.

New Form is coming soon

State, territory and Aotearoa New Zealand offices

Aotearoa New Zealand
Level 3, 8 Kent Terrace
Mount Victoria
Wellington 6011 New Zealand
Telephone: +64 4 385 8247
Fax: +64 4 385 8873
Email: [email protected]

Australian Capital Territory
Unit 31, 2 King Street
Deakin ACT 2600 Australia
Telephone: +61 02 6285 3366
Fax: +61 2 6285 3545
Email: [email protected]

New South Wales
Suite 1, Level 26
201 Kent Street
Sydney NSW 2000
Telephone: +61 2 8298 4500
Fax: +61 2 8298 4599
Email: [email protected]

Northern Territory
Royal Darwin Hospital
Rocklands Drive
Tiwi NT 0810 Australia
Telephone: +61 8 8944 8302
Fax: +61 8 8922 8601
Email: [email protected]

Queensland
Leckhampton Offices
Level 2, 59-69 Shafston Avenue
Kangaroo Point QLD 4169 Australia
Telephone: +61 7 3249 2900
Email:[email protected]

South Australia
24 King William Street
Kent Town SA Australia 5067
Telephone: +61 8 8239 1000
Fax: +61 8 8267 3069
Email:[email protected]

Tasmania
Suite 1/105 Macquarie Street
Hobart TAS 7000 Australia
Telephone: +61 3 6223 8848
Fax: +61 3 6223 5019
Email:[email protected]

Victoria
250-290 Spring Street
East Melbourne VIC 3002 Australia
Telephone: +61 3 9249 1254
Email:[email protected]

Western Australia
Suite 1, Ground Floor, 216 Stirling Hwy
Claremont  WA 6010 Australia
Telephone: +61 8 6389 8600
Fax: +61 8 6389 8698
Email:[email protected]